Privacy Policy

Last updated: February 2026

Introduction

Web-Ads ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service marketplace platform.

Information We Collect

Personal Information

When you use our platform, we may collect:

  • Name and email address
  • Phone number or WhatsApp contact
  • Location information (suburb/area)
  • Service preferences and requests

Business Information

For service providers:

  • Business name and category
  • Contact details
  • Service areas
  • Subscription and payment information

How We Use Your Information

We use the information we collect to:

  • Connect customers with service providers
  • Process and manage service requests
  • Send notifications about service matches
  • Process payments and subscriptions
  • Improve our platform and services
  • Comply with legal obligations

Information Sharing

We share your information with service providers only when necessary to fulfill service requests. We do not sell your personal information to third parties. We may share information with:

  • Service providers to fulfill your requests
  • Payment processors for subscriptions
  • Service providers that help us operate our platform
  • Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through the app's support channels.